Firefighters can lose precious minutes trying to locate a hydrant if it is buried in the snow. If there is a hydrant near your property, please consider taking a few minutes to clear it after a snowstorm. If you cannot clear the hydrant, perhaps there is a neighbor that can do it for you. An accessible fire hydrant helps protect property and save lives.
WELCOME to our New Hartford Customers. Click here for more information
Protecting Your Meter and Pipes from Freezing
Everyone knows that exposed outdoor water pipes are subject to freezing and bursting during subzero temperatures, but many people are surprised to learn that pipes and meters inside the
home are often vulnerable to winter damage. Since meters and their associated piping are often close to an outside wall, they are particularly vulnerable to freezing if the heat fails or a window is left open during a cold snap. Meters contain water and, in the event of a freeze, damage could occur requiring replacement of the entire unit. The customer is responsible for the pipe and meter repair costs, as well as the cost of repairing any water damage caused when a pipe thaws.
A few tips are:
• Allow room heat to freely circulate around meters and water pipes. Meters and pipes installed in an enclosed area or cabinet, or on an outside cellar wall restricted from heat circulation, can result in freeze-ups when outside temperatures drop below freezing.
• Seal cracks or holes in windows, walls or doors near the meter or pipes. Outside air from a crack or small hole can quickly cause a freeze-up, particularly if high outside winds create a further chilling effect. This type of freezing can occur even though the rest of the room may be considerably above freezing.