Phone 860-489-4149
The Torrington Water Company (TWC) has resumed shut offs. Within the next week TWC will begin to send out
shut off notices. If you cannot pay your bill, please call our office at (860) 489-4149 to enroll in a payment plan.
FLEXIBLE PAYMENT PLAN
If you missed payments and have a past-due balance, we can help by setting up a payment plan.
Call our office at 860 489-4149 to enroll in the COVID-19 Payment Plan.
You can spread the past-due balance out over a period of up to 24 months with no interest if you remain
current with the plan.
You are required to keep your current bill up to date and to pay
the amount on your payment plan each month.
Assistance is available to pay your water bill
CLICK HERE FOR MORE INFORMATION
Our lobby is now open to accept payments
To ensure the safety your water distribution network,
we require everyone entering the lobby to wear a mask.
As always, we encourage you to pay online, which saves you time and money. You can enroll in TWC's paperless billing at
www.torringtonwater.com/e-billing
We have opened our lobby to accept payments, either by depositing your check in our mailbox in our lobby, or
our customer representative will assist with your credit card payment, check, or cash payment.
Thank you for your cooperation.
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Updated On-Line Billing
We have enhanced our On-Line Bill Payment, providing additional security for your transactions. If you have updated your account to this new process please link directly by clicking HERE.
If you are using your PIN you will need to register your account. Please follow the instructions to register your account by clicking UPDATE