An agreement with the Office of Consumer Counsel adjusting the Company’s rate structure was approved by the Public Utilities Regulatory Authority (“PURA”) on January 08, 2020. There will be no increase in your total water charges resulting from this agreement. Future rates will include additional WICA and RAM surcharges as they are approved by PURA.
The Company has agreed not to seek any increase in base rates that would have new rates in effect before January 01, 2022. The Company has avoided the considerable cost of a full rate case proceeding before PURA, a savings that is passed on to our customers.
If you have any questions or would like further information regarding the change in the Company’s rate structure please call us at (860) 489-4149.
Very Truly Yours,
THE TORRINGTON WATER COMPANY
Susan M. Suhanovsky