Phone 860-489-4149
The Torrington Water Company (TWC) has resumed shut offs. Within the next week TWC will begin to send out
shut off notices. If you cannot pay your bill, please call our office at (860) 489-4149 to enroll in a payment plan.
FLEXIBLE PAYMENT PLAN
If you missed payments and have a past-due balance, we can help by setting up a payment plan.
Call our office at 860 489-4149 to enroll in the COVID-19 Payment Plan.
You can spread the past-due balance out over a period of up to 24 months with no interest if you remain
current with the plan.
You are required to keep your current bill up to date and to pay
the amount on your payment plan each month.
Online Bill Payment
Authorization to discuss your account
To discuss any details of your account with anyone other than the owner of the account (You) we need your approval.
Please press the button below to obtain the proper form granting your authorization. Thank you.
Your content has been submitted
Your content has been submitted
Your content has been submitted
Your content has been submitted
Thank you for registering in our e-billing service.
Your content has been submitted
Thank you for registering in our e-bill service.
Your content has been submitted
Your content has been submitted
Your content has been submitted
Online Bill Payment
To pay online requires a secure PIN for your account. If you have been assigned a PIN please proceed.
To register for your PIN please provide the following information:
-
Name
-
Account Number
-
Service Address
-
Home Phone
-
Work Phone
-
Cell Phone
-
E-Mail Address
-
With the On-Line Payment App you can use the following methods of payment
-
Credit Card
-
e-check
-
Debit Card
You can call our office at 860-489-4149 or send an email to
NOTE:
An easy way to enter the list of items we need is to copy the list from here and paste it into the email.
NOTE:
If this is your first use of linking to 'custserv' from our site you need to setup the link by providing your e-mail address and the password for your e-mail service.