Phone 860-489-4149
HELP PAYING YOUR BILL due to covid-19
If you are having trouble paying your water bill during this critical time, we are here to help.
We are:
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Suspending disconnection of service for non-payment
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Eliminating late payment charges
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Offering a special, COVID-19 payment plan — with no down payment — for any past-due amount.
FLEXIBLE PAYMENT PLAN
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If you missed payments and have a past-due balance, we can help by setting up a payment plan. Call our office at 860 489-4149 to enroll in the COVID-19 Payment Plan.
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You can spread the past-due balance out over a period of up to 24 months with no interest if you remain current with the plan.
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You are required to keep your current bill up to date and to pay the amount on your payment plan each month.
PURA Extends COVID-19 Payment Program Enrollment Date
Online Bill Payment
Authorization to discuss your account
To discuss any details of your account with anyone other than the owner of the account (You) we need your approval.
Please press the button below to obtain the proper form granting your authorization. Thank you.
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Thank you for registering in our e-billing service.
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Thank you for registering in our e-bill service.
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Online Bill Payment
To pay online requires a secure PIN for your account. If you have been assigned a PIN please proceed.
To register for your PIN please provide the following information:
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Name
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Account Number
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Service Address
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Home Phone
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Work Phone
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Cell Phone
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E-Mail Address
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With the On-Line Payment App you can use the following methods of payment
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Credit Card
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e-check
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Debit Card
You can call our office at 860-489-4149 or send an email to
NOTE:
An easy way to enter the list of items we need is to copy the list from here and paste it into the email.
NOTE:
If this is your first use of linking to 'custserv' from our site you need to setup the link by providing your e-mail address and the password for your e-mail service.