Phone 860-489-4149
The Torrington Water Company (TWC) has resumed shut offs. Within the next week TWC will begin to send out
shut off notices. If you cannot pay your bill, please call our office at (860) 489-4149 to enroll in a payment plan.
FLEXIBLE PAYMENT PLAN
If you missed payments and have a past-due balance, we can help by setting up a payment plan.
Call our office at 860 489-4149 to enroll in the COVID-19 Payment Plan.
You can spread the past-due balance out over a period of up to 24 months with no interest if you remain
current with the plan.
You are required to keep your current bill up to date and to pay
the amount on your payment plan each month.
The Torrington Water Company is located at:
277 Norfolk Road, Torrington, CT 06790
Phone: (860) 489-4149 (All Departments) FAX: (860) 496-7889
Office Hours: 8:00am to 4:30pm (Monday – Friday)
e-mail: custserv@torringtonwater.com
Mail Payments to:
The Torrington Water Company
PO Box 867, Torrington, CT 06790
Alternate payment stations:
Torrington Savings Bank
215 Dibble Street,
Torrington, CT 06790
(drop box in lobby – check only)
The office will be closed on the following holidays:
New Year’s Day
Presidents Day
Good Friday
Memorial Day
Independence Day
Labor Day
Veterans Day
Thanksgiving Day, Friday after Thanksgiving
Christmas Day