Phone 860-489-4149
HELP PAYING YOUR BILL due to covid-19
If you are having trouble paying your water bill during this critical time, we are here to help.
We are:
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Suspending disconnection of service for non-payment
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Eliminating late payment charges
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Offering a special, COVID-19 payment plan — with no down payment — for any past-due amount.
FLEXIBLE PAYMENT PLAN
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If you missed payments and have a past-due balance, we can help by setting up a payment plan. Call our office at 860 489-4149 to enroll in the COVID-19 Payment Plan.
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You can spread the past-due balance out over a period of up to 24 months with no interest if you remain current with the plan.
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You are required to keep your current bill up to date and to pay the amount on your payment plan each month.
PURA Extends COVID-19 Payment Program Enrollment Date
