
Phone 860-489-4149
The Torrington Water Company (TWC) has resumed shut offs. Within the next week TWC will begin to send out
shut off notices. If you cannot pay your bill, please call our office at (860) 489-4149 to enroll in a payment plan.
FLEXIBLE PAYMENT PLAN
If you missed payments and have a past-due balance, we can help by setting up a payment plan.
Call our office at 860 489-4149 to enroll in the COVID-19 Payment Plan.
You can spread the past-due balance out over a period of up to 24 months with no interest if you remain
current with the plan.
You are required to keep your current bill up to date and to pay
the amount on your payment plan each month.
THE TORRINGTON WATER COMPANY
SCHEDULE OF APPROVED RATES AND CHARGES
(Effective January 1,2020)
Quarterly Meter Charges
Meter Size
5/8”
¾”
1”
1 ½”
2”
3”
4”
Rate
$30.04
$37.40
$62.39
$125.18
$199.57
$374.34
$623.50
Private Fire Protection Service (Annual)
Connection Size
2”
3”
4”
6”
8”
10”
12”
Rate
$118.09
$269.24
$477.07
$1,072.23
$1,908.30
$2,980.54
$4,353.11
Consumption Charges Per 1,000 Gallons
Residential Rate Per Quarter:
First 75,000 gallons
Next 1,925,000 gallons
Over 2,000,000 gallons
$5.633
$3.157
$3.157
Common Rate Per Quarter:
First 75,000 gallons
Next 1,925,000 gallons
Over 2,000,000 gallons
$6.023
$3.378
$2.789
Public Fire Protection Service (Annual)
Inch-Feet in Service
Torrington
Harwinton
Burlington
New Hartford
Litchfield
$0.129
$0.129
$0.129
$0.129
$0.129
Public Fire Hydrants
Torrington
Harwinton
Burlington
New Hartford
Litchfield
$250.34
$250.34
$250.34
$250.34
$250.34
Miscellaneous Service Charges
Public Works Use (flat monthly charge)
Frozen Meter
Meter Storage
Termination of (turn off) Service
Collection Fee
Restoration (turn on) of Service
After Hours Service Call – per hour rate
After Hours Service Call – minimum
Bounced Check Charge
Hydrant Test Charge
Temporary Water Turn-on
Tank Truck Charges:
Tank capacity of 1,000 gallons or less
Tank capacity of more than 1,000 gallons
Unauthorized Hydrant Use
Unauthorized Water Use
Backflow Preventer Test Fee – 1st unit
Backflow Preventer Test Fee – each additional unit
Late Fee
$1,334.40
$94.47
$56.68
$29.52
$29.52
$29.52
$41.33
$82.66
$29.52
$147.61
$59.05
$23.62
$41.33
$236.18
$236.18
$70.85
$35.43
1.5% per month