About Us

Who We Are

The Torrington Water Company recognizes that in reality our business consists of providing service to our customers. Providing excellent customer service is the cornerstone of our operations.  We are proud to have the opportunity to deliver the highest quality product and services to our customers and are dedicated to the communities we serve.

Formed in 1873, The Torrington Water Company is a regulated public water utility that provides water service to just over 10,000 customers, or about 37,000 people, in 5 towns. Our 19 employees are highly trained and passionate about what they do – making sure our customers have safe, dependable service at all times.

Our Mission

The mission of The Torrington Water Company is to reliably and cost-effectively provide clean water to its customers while acting in the best interest of its shareholders.